# IT checklist for opening a new leasing office

A leasing office needs more than an internet circuit. Use this practical checklist to coordinate the technology people need before the first appointment or property tour.

Updated: August 16, 2026

## Confirm the site and service schedule

Start with the opening date, building access, vendor lead times, and the person who can make or approve technology decisions for the location.

- Confirm the opening date, move-in sequence, address, suite details, and building access rules.
- Order internet and phone services early enough for the provider's lead time and installation requirements.
- Name the project owner and list the internet, phone, security, landlord, and hardware contacts.
- Record what the landlord or building supplies and what the management company must purchase or configure.

## Prepare the employee workspace

The office should be tested with the devices and workflows employees will actually use. A provider handoff is not the same as a working leasing desk.

- Prepare workstations, monitors, docks, chargers, printers, scanners, phones, and required accessories.
- Set up employee accounts, email, shared mailboxes, calendars, files, authentication, and property application access.
- Configure business Wi-Fi and any separate guest or resident network that the building requires.
- Test printing, scanning, calls, video meetings, shared files, sign-in, and the leasing workflow from each desk.

## Document the day-one handoff

A short handoff record helps the office stay supportable after the opening team arrives and makes unresolved work visible instead of assumed complete.

- Save provider tickets, circuit details, equipment inventory, warranties, account owners, and vendor contacts.
- Record Wi-Fi, printer, phone, device, and application details in the approved documentation location.
- List any open issue, workaround, dependency, and owner with a date for follow-up.
- Schedule a post-opening review after the team has used the office in real operating conditions.

## Frequently asked questions

### How far ahead should IT planning start for a new leasing office?

Start as soon as the opening date and site are known. Internet installation, building access, hardware delivery, and vendor scheduling can determine the critical path.

### What must work before the office opens?

At minimum, test connectivity, Wi-Fi, user sign-in, email, shared files, printing, phones, required applications, and the actual leasing workflow.

### Can the office open before every improvement is complete?

Sometimes. Separate day-one requirements from later improvements, document the remaining risk, and assign an owner and date for each deferred item.

## Related ArcTechOne services

- [property management IT project support](https://arctechone.com/property-management-it-projects)
- [network and Wi-Fi support](https://arctechone.com/property-management-network-support)