Move beyond property-local accounts
Accounts tied to one property made employee moves less seamless. The standardization work shifted identity toward the individual employee so the same approved company login could remain with a property manager or staff member when they moved to another property.
- Replace property-local user accounts with individual company identities.
- Keep the employee identity consistent when an approved property assignment changes.
- Reduce the disruption created by issuing another property-specific login.
- Give property managers and staff a more seamless sign-in experience.
Standardize identity and device management together
ArcTechOne standardized Microsoft Entra ID identity management alongside Microsoft Intune device management. Treating the user identity and the managed device as part of the same operating model improved consistency across property teams.
- Use Microsoft Entra ID, formerly Azure AD, as the standardized identity platform.
- Apply a common Intune management approach to supported company devices.
- Align employee access and device management with property moves.
- Support security through centrally managed individual identities and devices.
The documented operational result
Security improved through standardized identity and Intune management. Productivity also improved because property managers and staff could use a more seamless company identity and device experience instead of starting over with another local account when moving between properties.
- Employee identities could follow approved staff moves between properties.
- Property teams received a more consistent sign-in and managed-device experience.
- Standardized identity and device management improved security.
- The more seamless user experience produced a substantial qualitative productivity improvement.
Questions to ask
Is Azure AD the same as Microsoft Entra ID?+
Microsoft renamed Azure Active Directory to Microsoft Entra ID. The case study uses the current product name while retaining the former name for clarity.
How did individual identities help property staff?+
A property manager or staff member could keep the same approved company identity when moving to another property instead of receiving another account tied only to the new location.
How did Intune fit the standardization?+
ArcTechOne standardized Intune management alongside Entra ID so supported company identities and devices followed a more consistent management approach.
What outcomes are documented?+
The verified outcomes are improved security, a more seamless identity and device experience, continuity when staff moved between properties, and a substantial qualitative improvement in productivity. No unsupported percentage is claimed.
